- Contact Villow before returning any items.
- The product must be in new condition.
- If a package is unclaimed you might have to pay a handling fee.
Please contact Villow before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Villow and gives information relevant and the reason for complaint.Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, Villow reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: firstname.lastname@example.org